Refund Policy
Because we provide professional on-site pest control and sanitation services, refunds follow strict guidelines.
Refund Eligibility
Refunds may be issued if:
The service was not performed
The appointment was canceled before technician dispatch
A technical error prevented the service from being delivered
Non-Refundable Situations
No refunds apply when:
The technician arrived but access was denied
The customer refuses to follow preparation requirements
The treatment was performed but pests return due to environmental or structural factors outside our control
The customer fails to follow post-treatment instructions
Satisfaction Guarantee
Some treatments require multiple visits. If included in the service plan, follow-up visits are provided as agreed, not refunded.
Cancellation Policy
- Cancellation 24 hours before appointment: free
Cancellation less than 24 hours: fee may apply