1. Scope of Services

We provide professional deratization, dezinsectie, and dezinfectie services as described on our website or service documents.

2. Customer Responsibilities

Clients must:

• Provide accurate information

• Allow access to the intervention area

• Follow preparation and post-intervention instructions

Failure to comply can affect treatment results.

3. Pricing & Payment

• Prices are provided in advance

• Payment is due upon service completion or per contract terms

• Additional services require extra fees

4. Service Guarantees

Guarantees vary depending on treatment type, infestation level, and environmental conditions.

5. Liability

The company is not liable for:

• Structural defects enabling pest infiltration

• Reinfestation caused by customer negligence

• Damages caused by unreported health conditions or access limitations

6. Appointment Scheduling

We aim to respect timelines but delays may occur due to emergencies or weather conditions.

7. Governing Law

These Terms are governed by Romanian law.